Customers want to be heard and listened to. They want to feel like they matter. The mistake that businesses make is that they don’t pay attention to that aspect. All they want is to sell the stuff fast with a profitable price. If you want to start listening to customers, use the sample customer feedback form now.
The Structure of a Sample Customer Feedback Form
Like all form, it is supposed to be tidy and systematic. Here are the different sections of the form:
- Customer contact
First, the customer will need to write down their name and contact number. You could also ask them to add more detail like their birth date or address. On the other hand, you could also give them the option to be anonymous.
- Feedback questions and answer
This is the core of the sample customer feedback form. Here, you could ask the customer about their satisfaction towards your product, service, or overall quality. Then, the customer could answer with a rating, yes or no, or a line of words.
- Space for more feedback
If there are feedbacks that wasn’t addressed through the question, it is here that the customer can vent. Leave a space for customers to write a paragraph or two in addition ot the feedback.
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Ways To Use The Feedback
Not many people will be interested in using the feedback. That is why you should use these tips to make sure that everyone is filling the feedback:
- Give it by the end of the purchase
Before you give them the bill, ask them to fill out the sample customer feedback form. This is a great time in which they can’t really say no.
- Give some rewards
If you want to make things more exciting, you can add a reward for lucky customers who fill the form. Make sure that the reward is exciting and plenty. Also make sure that you mention the existence of this reward to customer who fills the form.
- Make it simple
You do not want to make the form too lengthy because people might be too lazy to fill it. You also don’t want to make questions or methods to fill the form that are too complex. When attracting people to fill the form, simplicity is the key.
- Make it exciting
You can make the design of the sample customer feedback form exciting. You could also make the wording of the form more modern. This little change might make a difference to the whole form.
How To Get More Customer
You already have the sample customer feedback form. You also already have tips on how to use it. Are you still not satisfied with the tips? Don’t worry, we’ve got your back.
The first thing you should do is to advertise. Make sure that your advertisement is exciting and catchy. Use exciting colors and graphics. Figure out a way to make the message stick. If you want to use advertisements, make sure that you use it well.
The next thing you should do is to build a good relation with your existing customer. Make sure that they have the best assistance when they are buying something from you. Furthermore, if you have time, try to build a close relation with your customer. Ask them about their day. Joke around with them. Remember to keep it professional. This is how you make your customer your friend.
It’s easy to make your business grow when you know how to keep and get more customer. Therefore, use the sample customer feedback form plus our tips now!